Live control

Overview

fully automatic

📞 Book a ride for a caller (Economy)

Waiting & active

Free Order sent On ride Offline / no signal

Drivers

show offline

Drivers who owe commission

Ride types & prices (USD — LBP is calculated with your rate)

Fare = base + per km × distance + per minute × time (+ $0.5 per extra stop), at least the minimum, × busy-time multiplier. "Busy ×" is a fixed multiplier you can raise (rain, events). Automatic busy-time pricing is in Settings.

Promo codes

Per driver

Owed to office (office share of completed rides − payments)

Payments from drivers

Your brand Company name (shown in this panel, the apps and SMS) Brand color

Upload logo…

Square PNG works best (at least 512×512), under 1 MB.

Office commission Office share of every ride (%)

A driver can have his own % (Drivers tab). Each ride keeps the % it was dispatched with; you can edit any ride's price or % later.

USD → LBP rate

Rounding Round USD fares up to Round LBP fares up to

Ride types and their prices are in the "Ride types & promos" tab.

Dispatch Driver must accept orders Seconds to accept before order returns Road factor (when routing is down) Map center latitude Map center longitude

⚡ Automatic dispatch If no driver is free Only drivers within (km of the pickup) Busy-time pricing Highest busy-time multiplier Rides booked for later: at least (minutes ahead) …start looking for a driver (minutes before)

💸 Daily commission (Whish) Your Whish number (drivers pay here) Name on the Whish account Yesterday's commission must be paid by (hour, 0–23) Don't block for less than (USD) While you check a receipt

🪪 Drivers & documents Remind drivers before a document expires (days) E-mail verification (drivers and customers) Emergency number for SOS

✉️ E-mail sending (SMTP) Server Port User / e-mail Password / app password Send as (optional)

Gmail: turn on 2-step verification, then create an "App password" and use smtp.gmail.com, port 465.

🤖 AI document check Anthropic API key Model

Optional. Get a key at console.anthropic.com. Each check costs a few cents. The AI gives an opinion — you decide.

📱 Phone verification codes Send the codes by If it fails (no WhatsApp…), send by

WhatsApp access token Phone number ID Template name Template language

Twilio Account SID Twilio Auth token Twilio sender (number or MG… service)

SMS gateway link Method POST body (optional)

Save first, then test. Placeholders: {phone} (+961…), {phone_local} (961…), {code}, {message}.

Customer app Accept orders from the app Office phone (shown in the app) Customer can cancel until Default country code

Address search Google Maps API key (optional) Search in countries

⭐ Saved places

Shown first when you or customers search. Save one from Dispatch with the ⭐ button.

Subscription & updates

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